Mama Help Ltd. invests its best efforts and extensive resources to provide all of its clients with equal, dignified, accessible and
professional service.
According to the Equal Rights for Persons with Disabilities, 5758- 1998 and the derived regulations, extensive efforts and resources are invested in performing the accessibility adjustments required for persons with disabilities to benefit from services rendered to all clients, independently and equally.
Architectural Accessibility Arrangements
Our office does not serve clients on site. We can be contacted through alternative means appearing in our Contact Details – by phone and/or e-mail.

Accessible Customer Service
Additional contact methods – There are several additional contact methods:
E-mail: mamahelp32@gmail.com
Tel.: +972-54-283-2365

Website Accessibility
An accessible website enables persons with disabilities and seniors to surf the site at the same level of efficiency and
enjoyment as others, ~20-25% of the population encounter difficulties when using the internet and they may benefit from more accessible internet content (based on a Microsoft study conducted in 2003).

Information on Website Accessibility
This website complies with the requirements of the Equal Rights
for Persons with Disabilities Regulations (Service Accessibility Adjustments), 5773-2013.
The accessibility adjustments were performed according to Israeli standard recommendations (IS 5568) regarding Level AA internet content accessibility and the international WCAG2.0. Tests were conducted to reach the highest level of compliance with Chrome.
The website provides a semantic structure for assistive technologies and supports the customary practice for keyboard operation using the arrows, Enter and Esc in order to exit menus and windows. Display adjusted to popular browsers and mobile phone use. For an optimal surfing experience using a screen reading software, we recommend the latest NVDA.
Documents or clips uploaded prior to October 2017 may not be fully accessible. If you have encountered such a document or clip, contact our Accessibility Coordinator and we will take measures to provide you with the information.

Providing information with an accessible format – The office
enables its clients access to information on accessible formats. The information is provided at no cost and is intended for persons with disabilities. For inquiries and information on accessibility, contact our Accessibility Coordinator whose details appear below.

Contact Methods and Accessibility Improvement Suggestions
It is important to note that we continue to invest effort toward improving our accessibility as part of our commitment to enable everyone, including persons with disabilities, to benefit from the most accessible service.
If you have encountered a problem or fault relating to accessibility, please notify us and we will do our best to find a suitable solution for you and to solve the problem as quickly as possible.

Accessibility Statement updated on: 21 October 2021